Three vehicles. Uncompromised standards.

Fleet questions

Vehicles, capacity & luggage — answered

Which vehicles are in the Premier Executive Chauffeur fleet?

Three: the Lincoln Aviator executive luxury SUV for one to three passengers, the Chevrolet Suburban LT full-size SUV for up to six passengers, and the Mercedes-Benz Sprinter executive van for six to fourteen passengers. We keep the fleet deliberately small so every vehicle is late-model, detailed before dispatch, and held to the same standard.

How much luggage fits in each vehicle?

The Lincoln Aviator takes two large checked bags plus two carry-ons. The Chevrolet Suburban LT takes five large checked bags plus four carry-ons with all three rows in use. The Mercedes-Benz Sprinter carries rear cargo plus overhead storage — typically one large bag and one carry-on per passenger. Tell dispatch your bag count at booking and we will confirm the right vehicle.

Which vehicle should I book for an airport transfer?

One to three passengers with light luggage: the Aviator. Families, international arrivals, or four to six passengers with checked bags: the Suburban. Seven or more travelers, or a team arriving on the same flight: the Sprinter. Every airport booking is flight-tracked, so the vehicle is staged before the aircraft lands.

Do you provide child, infant and booster seats?

Yes, in every vehicle, at no additional charge. We install rear-facing infant seats, forward-facing convertible seats, or high-back boosters and inspect them before the chauffeur leaves the yard. Note the child's age and the seat type when you book.

How many passengers can the Mercedes-Benz Sprinter carry?

Six to fourteen passengers depending on the configuration, with captain's seating and rear luggage space. It is the vehicle we dispatch for corporate roadshows, wine tours, wedding parties, and offsite group moves where the whole team should travel together.

Are the vehicles wheelchair accessible?

Our standard fleet is not wheelchair-lift equipped, but the Suburban and Sprinter both offer low-effort transfer seating, and chauffeurs are trained to stow folding wheelchairs, walkers, and mobility scooters. If you need a lift-equipped vehicle, tell dispatch and we will arrange one through a vetted accessibility partner.

What amenities are in the vehicles?

Complimentary bottled water, phone chargers and USB power, climate control in every row, and Wi-Fi on request for corporate itineraries. Sprinter bookings add overhead storage and a conference-style cabin. Ask dispatch for specific requests — cold beverages, newspapers, or child-friendly setups — before your pickup.

What happens if my assigned vehicle has a mechanical issue?

Dispatch monitors every reservation and holds backup vehicles across the Bay Area. If a vehicle is taken out of service, a replacement of equal or higher class is dispatched at the original quoted rate, and you are notified by call or text before your pickup window.

Can I request the same chauffeur and vehicle for recurring rides?

Yes. Corporate accounts and repeat travelers can request a preferred chauffeur and vehicle class on their traveler profile. We honor the request whenever the schedule allows and always send an equal-class vehicle when it does not.

Do you allow pets in the vehicles?

Service animals are always welcome. Other pets travel in a carrier, and we ask that you tell dispatch at booking so the vehicle is prepared with protective covers and scheduled for a deep clean afterward.

Still deciding between the Suburban and the Sprinter? Ask dispatch which fleet vehicle fits your trip and we will size the vehicle to your passenger and luggage count.