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Definition

Flight tracking

Flight tracking ties your reservation to a live flight number so the chauffeur's dispatch time moves automatically with an early arrival, a delay, or a diversion.

When a booking carries a flight number, dispatch watches the aircraft rather than the clock. An early landing pulls the pickup forward; a two-hour delay pushes it back with no phone call and no waiting charge for the delay itself.

Included grace periods start when the aircraft reaches the gate — typically 30 minutes on domestic arrivals and 60 minutes on international, which absorbs customs and baggage.

Where this applies

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